Privacy Policy - Yapa Languages

1. Introduction

Yapa Languages ("we", "our", or "company") is committed to protecting your privacy and personal data. This Privacy Policy describes how we collect, use, store, and protect your personal information in compliance with applicable data protection laws, including the California Consumer Privacy Act (CCPA) and other US privacy regulations.

2. Data We Collect

We collect the following types of personal data when you use our services: identification information (name, email, phone), browsing data (cookies, IP address), payment information (processed securely by third-party processors), and communication data (messages sent through our forms or WhatsApp).

3. How We Use Your Data

We use your personal data to: provide and improve our language teaching services, process your enrollments and payments, communicate with you about our courses and services, personalize your learning experience, send relevant information about our services (with your consent), and comply with legal and regulatory obligations.

4. Your Rights

You have the following rights regarding your personal data: right to know what personal information we collect, right to delete personal information, right to opt-out of the sale of personal information (we do not sell your data), right to non-discrimination for exercising your privacy rights, and right to access and portability of your data. To exercise these rights, contact us through the contact form on our website or via WhatsApp available in your region.

5. Data Sharing

We do not sell your personal data. We may share your information only with: service providers who assist us in operations (payment processors, hosting services), when required by law or court order, and with your explicit consent. All partners are required to maintain confidentiality and security of data.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. We use encryption, access controls, and regular security monitoring.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, except when retention is necessary to comply with legal obligations, resolve disputes, or enforce our agreements.

8. Cookies and Similar Technologies

We use cookies and similar technologies to improve your experience, analyze site usage, and personalize content. For more information, see our Cookie Policy.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via the registered email or by notice on our website. We recommend that you review this policy regularly.

10. Contact

If you have questions about this Privacy Policy or wish to exercise your rights, contact us through the contact form on our website or via WhatsApp available in your region.